Terms of service

OVERVIEW

Welcome to RiffLabor! The terms “we,” “us,” and “our” refer to RiffLabor. RiffLabor operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). RiffLabor is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with all policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, using, or interacting with our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing products and services offered by us, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities occurring under your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to accurately display our products and services in our online stores. However, please note that colors or the appearance of products may vary depending on your device type and settings.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or match images displayed in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. RiffLabor reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not accepted until RiffLabor confirms acceptance. We must receive and process your payment before your order can be accepted.

Please review your order carefully before submitting it, as RiffLabor may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

Returns or exchanges are subject exclusively to the terms of our Return Policy [LINK].

You represent and warrant that your purchases are intended for your personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.

Unless otherwise expressly stated, listed prices do not include taxes, shipping costs, handling fees, customs duties, or import taxes.

Prices displayed in our online stores may differ from prices in physical stores or third-party online shops. We may offer promotions from time to time that are governed by separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account information, including your email address and payment details, so we can complete transactions and contact you when necessary.

You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are duly authorized to use the payment method;
(iii) charges incurred by you will be honored by your payment provider; and
(iv) you will pay all charges incurred at the listed prices, including shipping and handling charges and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control.

Ownership and risk of loss pass to you once the goods are transferred to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, branding, text, advertisements, images, graphics, product reviews, videos, audio files, and their design, selection, and arrangement, are owned by RiffLabor, its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any material on the Services.

Nothing in these Terms grants you any license or rights under any patent, trademark, copyright, or other intellectual property right of RiffLabor, Shopify, or any third party.

Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted are reserved by RiffLabor.

The names, logos, product names, service names, designs, and slogans of RiffLabor are trademarks of RiffLabor or its licensors. Shopify names and logos are trademarks of Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to third-party tools through the Services. We neither monitor nor control these tools.

You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations, conditions, or endorsements of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

If you leave our Services to access third-party websites, you do so at your own risk.

We are not liable for any harm or damages related to purchases or use of products, services, resources, or content from third-party websites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

RiffLabor is powered by Shopify, which enables us to provide the Services to you. However, all purchases and sales made through our store are directly between you and RiffLabor.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and RiffLabor, including injuries, damages, or losses arising from purchased products or services.

You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from your transactions with RiffLabor.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access and use of the Services to provide and improve them.

SECTION 11 – FEEDBACK

If you submit ideas, suggestions, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes.

You further represent that:
(i) you own or control all rights to the Feedback;
(ii) you have disclosed any compensation received in connection with the Feedback; and
(iii) your Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, compensate you for it, or respond to it.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors and update information or cancel orders if information is inaccurate at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services:
(a) for unlawful purposes;
(b) to violate any laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass, abuse, insult, or harm others;
(e) to submit false information;
(f) to upload malicious code or viruses;
(g) to send spam or phishing messages;
(h) to impersonate another person; or
(i) to interfere with the operation of the Services.

We reserve the right to terminate your access for violations of these Terms.

SECTION 14 – AGENTS

This section applies if you use any software or service acting autonomously or semi-autonomously (“Agent”) to access or interact with the Services.

Agents must clearly identify themselves in HTTP/HTTPS requests and may not disguise automated behavior as human interaction.

We reserve the right to restrict or prohibit Agent access at any time.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice.

The following sections survive termination:
Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and all provisions that by nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information provided through the Services is for general informational purposes only.

Except as expressly stated by RiffLabor, the Services and all products provided through them are offered “as is” and “as available” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free use of the Services.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, RiffLabor, Shopify, and their affiliates, officers, employees, agents, contractors, licensors, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless RiffLabor, Shopify, and their affiliates from any claims, liabilities, damages, or expenses arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision of these Terms shall not constitute a waiver.

These Terms, together with any posted policies, constitute the entire agreement between you and RiffLabor regarding the Services.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without our prior written consent.

We may assign or transfer our rights and obligations without restriction.

SECTION 22 – GOVERNING LAW

These Terms and any separate agreements are governed by and construed in accordance with the laws applicable at the location of RiffLabor.

SECTION 23 – HEADINGS

Headings are included for convenience only and shall not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO TERMS AND CONDITIONS

The latest version of the Terms and Conditions will always be available on this page.

We reserve the right to update or modify these Terms at any time by posting changes on our website. Continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to:

RiffLabor
Email: labor@rifflabor.de
Address: Hansaring 102–104, 50670 Cologne, Germany
Phone: +49 221 1395454
VAT ID: DE243810695